call us: 0800 019 6717

Address: VendEase Ltd, Unit 14, Cranleigh Mews, London SW11 2QL

Registered in England and Wales - 05142056
VAT Registration - 853 3990 96

Answers to Frequently Asked Questions

We’re often asked the same questions so thought that it would be helpful to list some of them here:

Q: What do you do?

We supply you with the type of machine most appropriate for your venue.  We keep it stocked up, clean and deal with any service issues. You don’t need to do anything!

 

Q: What will it cost me?

Absolutely nothing. Provided the machine reaches a minimum level of turnover we don’t charge you – in fact, we pay you a commission based on sales.

 

Q: Am I committing to a long-term contract?

No, we believe that if you’re happy with our service you’ll keep our machine.  However, if you decide you no longer want the service then give us a call and we’ll take the machine away.

 

Q: How do you know when to visit the machine?

All of our machines have telemetry devices that send us daily sales information over the mobile phone network.  This allows us to schedule visits and bring the right stock to re-fill them so your machine’s never empty!

 

Q: What happens if there’s a problem with my machine?

Each of our machines display an 0800 number ensuring any issues are dealt with by us, not you.  In the unlikely event of a problem, one of our engineers will be sent to fix it.